To schedule a ride, call (770) 781-2195 between 8 a.m. and 3:30 p.m. on Mondays through Fridays.
New fees for the Forsyth County Dial-A-Ride program will take effect Thursday.
Earlier this year, the county commission voted to raise the fare to a $2 flat fee each way, from $1.50 for a one-way trip and $2.50 for a round trip.
The new rates will still be lower than or on par with those in neighboring counties, said Avery Gravitt, the county’s fleet services director.
"The rates haven’t change in over 10 years, and the cost of operations, fuel, etc. has risen," Gravitt said. "The $2 is not really going to cover our expenses, and we really don’t use this as a money-making venture … but we have to try to cover some of the costs."
So far, he said staff members haven’t heard any feedback from riders about the increase.
The program brings a van to folks who need transportation for medical appointments, shopping, employment and education, as long as it’s in the county.
Gravitt said the service remains popular and he hopes to grow the program to meet demands.
Sometimes Dial-A-Ride has to turn down requests because it’s booked, so rides should be scheduled early.
"Give us a call, and we’ll try to help you out," he said.