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NORTHEAST FORSYTH – Residents all over Forsyth County reported receiving an automated telephone call just after midnight on Friday, warning them that they needed to boil their water. As it turns out, only a small area of the county was actually affected, the call having gone out to more people than necessary.
County officials released a statement via social media about 3 a.m. May 20 saying the area involved actually only included "northeastern Forsyth County in the area of Shady Grove Road from Mountain View Trail to Lake Lanier, to include all roads off of Shady Grove Road between Mountain View Trail and the lake."
The statement went on to say the boil water advisory was issued due to a water main break.
The order will only be in effect for 48 hours after service to the affected area was restored, so the advisory should end early Sunday morning.
Officials, via the statement, apologized for the confusion.
"Those impacted by the outage should boil water before drinking, cooking, or preparing baby food,” according to the statement. “The water should be boiled for at least one full minute after reaching a full boil."
Residents can sign up to be alerted via email, telephone call and/or text message about severe weather events – severe thunderstorm, flash flood and tornado warnings – and emergency situations such as public safety issues or important water notifications.
To register at no cost, visit forsythco.com/Departments-Offices/Emergency-Management-Agency/Alerts.
Anyone with questions regarding this advisory or future notifications can call the Forsyth County Water and Sewer Department at (770) 781-2160.