Anyone with any information about the robbery Saturday at Cambio de Cheques on Atlanta Highway or the suspects is asked to call Cumming police at (770) 781-2000.
Authorities are investigating an armed robbery that reportedly occurred over the weekend at a check cashing store in Cumming.
Cumming Police Chief Mike Eason said Tuesday the robbery happened about 8 p.m. Saturday at Cambio de Cheques on Atlanta Highway.
"We're still working to try to identify suspects," Eason said. "We don't have a lot of leads, but we're trying to see what we can find out."
The couple that owns the store told the investigating officers that the suspects, described as four Hispanic men, used knives to force them back into the store after they had closed for the night.
According to police reports, the man said one of the suspects told him to open the safe, which the suspect then emptied.
He bound the man's hands and mouth with duct tape.
While the man and the suspect were in the back of the store, the report said, one of the suspects grabbed the woman and "put a knife to her throat and told her to be quiet and no one would be hurt."
The woman was then pushed into a display rack and bound with tape. She reported that her back was injured in the fall.
One of the suspects wore a gray hooded sweatshirt and another had on a blue jacket. Two of the men wore ski masks, the report said.
The man told authorities that all four suspects spoke English and Spanish and he thought he recognized one of them as a past customer.
The man said he and his wife freed themselves and called police after the suspects left through the rear door.
Police and Forsyth County Sheriff's deputies searched the area for evidence. Eason said authorities are reviewing video footage from the store security cameras.